Privacy Policy - Miami Customs Broker

Privacy Policy

At Miami Customs Broker, we value your privacy and are committed to handling your personal information with care and responsibility. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our customs brokerage services.

1.Information We Collect

We collect both personal and non-personal information, including:

Personal Data: Name, contact information (email, phone number), business details, and any documentation necessary to process customs entries or logistics operations.
Website Data: Technical data like browser type, device information, IP address, and user behavior on our website, gathered through standard analytics tools.

We collect this information when you:

• Submit an inquiry
• Request a quote
• Use our customs brokerage or logistics services
• Interact with our website or email communications

2.Why We Collect It

We use your information to:

• Deliver and manage our customs brokerage services
• Communicate with you about your requests or shipments
• Ensure regulatory compliance
• Improve our website and client experience
• Send service-related updates (with your consent)

We keep our use of data relevant and strictly tied to service delivery and operational support.

3.Data Sharing and Disclosure

We do not sell or rent your data to third parties. We may share your information only when:

• Required by law or regulatory authorities
• Working with trusted third-party service providers (e.g., freight carriers, IT service providers) who support our operations under strict confidentiality agreements
• Necessary to complete customs filings, import/export declarations, or regulatory documentation

4.How We Protect Your Data

We apply practical and secure measures to protect your information from unauthorized access, misuse, or disclosure. While no online method is foolproof, we maintain current security protocols, encryption practices, and access controls.

5.Use of Cookies

Our website may use cookies and similar tools to improve user experience and track website performance. You can manage cookie settings in your browser. Disabling cookies may affect the functionality of some site features.

6.Third-Party Links

Our site may include links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their privacy policies independently.

7.Your Choices and Rights

You have the right to:

• Request access to the personal information we hold
• Correct inaccurate data
• Opt out of non-essential communications
• Request deletion of your data, when legally permissible

To submit a request, please contact us.

8.Updates to This Policy

We may revise this policy periodically. Updates will be posted on this page with the latest revision date. Continued use of our services constitutes your agreement to the updated terms.

9.Your Acceptance of These Terms

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site.

10.Contact Us

If you have any questions or concerns regarding this Privacy Policy, please do not hesitate to contact us.

Thank you for trusting us with your information.